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Emeline Bidoux has held a variety of roles in the past six years. In 2020, they were Head of Customer Care at HappyPal, where they managed a team of 5 people, managed planning, conducted individual interviews and followed up with agents, managed recruitment, improved processes and tracked KPI tasks. Emeline also held the role of Customer Care Specialist and Account Manager at HappyPal. In 2018, they were a Customer Experience Team Leader at Brigad, where they managed a team of 6 people, managed planning, conducted individual interviews and followed up with agents, managed recruitment, improved processes and tracked KPI tasks. Emeline also held the role of On-Boarding Agent at Brigad. In 2017, they were a Consultante en Cuisine et Patisserie at Kuk Nuk, Le jardin des saveurs. In 2014, they were an Executive Office Manager at Pénélope Groupe, where they managed the day-to-day life of the office, including telephone standards, managing meeting rooms, ordering taxis and couriers, ordering supplies, and editing administrative letters.

Emeline Bidoux's education history includes a Licence Information-Communication from Sorbonne Universit\u00e9 in 2011-2012, a CAP in Cuisine from CEPROC in 2016-2017, and a BTS Communication des entreprise from ETS Ecole Europ\u00e9enne in 2009-2011. All three degrees are in the field of Communication, g\u00e9n\u00e9ral.