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Robert Wainwright is a seasoned professional with extensive experience in customer care, hospitality, and technology. Currently serving as the Director of Signature Support Services at Hapi since January 2023, Robert has previously held significant positions including Principal Consultant at rjw Consulting, where expertise in contact center operations and customer experience was demonstrated. Notable roles include Director of Customer Service at Getaway and VP of Global Solutions Center at BridgeStreet Global Hospitality, where Robert successfully redefined global contact centers. Additional experience includes leadership roles at Best Buy and Loews Hotels, with a proven track record in budget management and operations optimization. Robert's career began as a System Consultant at Atlantic Business Communications and included retail management at BIG Entertainment.