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Grace Yvonne Chan is an accomplished executive with significant experience in the banking and insurance sectors. Currently serving as the Chief Operating Officer and Head of MPF at Hang Seng INS since June 2019, Grace also holds the position of Chief Operating Officer at Hang Seng Insurance. Prior to this, Grace worked at HSBC from March 2013, taking on various roles including Senior Manager of Operational Support for HK Insurance COO, Senior HTS Quality Manager for Global Insurance COO, and Project Manager. Grace's expertise spans operational management and quality assurance within the financial services industry.