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Kakumba Felix has a robust background in customer service and project support. Currently serving as Project Support at Hands at Work in Africa since January 2023, Kakumba previously worked for Tazama Pipe Line as a Customer Service Representative from April 2013 to January 2023. Educationally, Kakumba earned an Advanced Certificate in Marketing Management from Copperstone University between 2013 and 2014 and a Diploma in Philosophy and Religious Studies from St. Augustine Major Seminary from 2009 to 2011.