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Brittany Gibson

Customer Happiness Specialist at Hamama

Brittany Gibson has had a diverse work experience. In 2020, they began working as a Customer Happiness Specialist for Hamama, where they interact with customers and collaborates with co-workers to improve the customer experience. In 2019, they worked as a Credentialing Specialist for Ajilon Employment Agency/Matrix Medical Network, where they achieved 90% accuracy in completing practitioner applications. From 2016 to 2019, they worked for Federation of State Medical Boards as a Credentialist II, Customer Support Specialist II, and Customer Support Specialist I. In their roles, they trained Program Coordinators and Directors, maintained an internal database, created a workflow manual, and assisted physicians in completing their credentialing applications. Additionally, they mentored incoming Customer Support Specialists.

Brittany Gibson attended Abilene Christian University from 2008 to 2012, where they earned a Bachelor of Science in Human Development and Family Studies, General.

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