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Megan O.

Client Success Manager at Chime Technologies

Megan O. has accumulated a diverse range of work experiences throughout their career. Megan most recently served as a Client Success Manager at Chime Technologies Inc, where they successfully managed a portfolio of real estate brokerages and owner brokers. Their responsibilities involved maintaining client relationships, ensuring client satisfaction, and proactively identifying opportunities for account growth.

Prior to that, Megan worked as a Digital Account Manager Customer Success Level II at BizIQ - Smart Local Marketing. In this role, they managed a portfolio of digital clients and implemented strategies to enhance their online presence and improve search engine optimization. Megan also utilized tools such as Google Analytics to optimize web content.

Earlier in their career, Megan held various roles at American Express, including serving as part of the Leadership Team in the Travel & Leisure Services division. Throughout their tenure, they coached and mentored a team of Travel Account Managers and worked towards achieving revenue goals. Megan also provided personalized product recommendations to customers, monitored customer calls for quality assurance, and developed effective account management strategies.

Megan's experience also includes their time at Blue Buffalo Co, where they served as an SR. Regional Demo Account Manager. Megan successfully promoted the company's portfolio of products and generated sales across multiple retail outlets. Additionally, they were responsible for overseeing the recruitment and training of new employees.

Prior to that, Megan worked at USAA as a SR. Relationship Advisor in the Consumer Lending/Policy Service department. Megan provided support to customers in managing their lending and policy accounts.

Earlier in their career, Megan worked as a Morgage Loan Processor at Western Thrift and Loan Brokerage, where they handled loan processing tasks.

Overall, Megan O. has demonstrated a strong background in client success and relationship management, as well as a commitment to delivering exceptional customer experiences.

Megan O. has a diverse education history. Megan obtained a B.A. in Business Entrepreneurship from the American Public University System. Megan also pursued a B.S. in Public Programs with a focus on Recreation Management & Tourism at Arizona State University. Additionally, Megan obtained a Property & Casualty Insurance License with a specialization in Auto & Renter's Insurance from the Insurance Information Institute.

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