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Mohamad Eko Julianto is a seasoned professional in customer service and contact center operations, currently serving as Customer Service Manager at Halodoc since December 2022, with a focus on simplifying healthcare. Prior experience includes roles at Transcosmos Indonesia, where Mohamad held positions ranging from Contact Center Team Leader to Contact Center Operations Manager from September 2016 to December 2022. Additionally, experience as a Contact Center Team Leader at Lazada and Account Officer at both PT. Bank Maspion and PT Bank Danamon Indonesia, Tbk. has contributed to a robust skill set in management and client relations. Mohamad Eko Julianto holds an Amd degree in Managemen Agribisnis from IPB University, completed in 2013.