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Florencia Gorrini is an experienced professional in sales strategy and operations, currently serving as the Sales Strategy & Operations Manager at Gus Chat since August 2020. Responsibilities include optimizing sales, marketing, and customer processes, developing data solutions, managing Hubspot CRM, and driving tactical planning across the organization. Previous experience includes working as an Account Assistant at VCCP Spain, where Florencia acted as an intermediary between clients and the agency, and as an Advertising Operations Intern at SUBLIME, supporting the integration and optimization of advertising campaigns. Florencia holds a Master’s degree in Data Strategy & Analytics from MIOTI, a Master's in Digital Marketing from KSchool, an MBA from ThePower Business School, a Bachelor's degree in Public Relations, Advertising, and Applied Communication from Universidad de Málaga, and a technical degree in Audiovisual Communication from Cesur.