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Gilsa Delgado is an experienced professional in villa rentals and public relations, currently serving as the Villa Rentals Manager at Grupo Puntacana since February 2016, where responsibilities include property acquisition and relationship management with owners. Previous roles at Grupo Puntacana include Owners Concierge Manager and Public Relations Specialist, focusing on brand image development and media relations strategies. Gilsa's career also includes sales and community management positions at Checklist Promociones and La Galería, as well as a student internship at Banco Central de la República Dominicana. Educational qualifications comprise a Licentiate degree in Public Relations from Universidad Iberoamericana, an MBA in Digital Transformation from EOI Business School, and additional certifications in organizational leadership and customer service management.