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Samara Silva is an experienced professional in Human Resources and client services, currently serving as an Analista de RH and previously as a Supervisor de Crédito at Grupo OSCAR since September 2018. Samara started in the company as a business attendant, conducting document analyses, credit approvals, fraud detection, and preventive collections. Promoted to team leader in 2020, responsibilities expanded to managing the credit team, ensuring service quality, and meeting targets. Prior experience includes customer service roles at Ancar Ivanhoe Shopping Centers from September 2014 to March 2018 and Libbero from July 2013 to August 2014, where Samara was involved in client relations, active and passive collections, and team supervision. Samara holds a degree from Centro Universitário Internacional UNINTER (2021-2023) and has additional education from Senac (2012-2013).