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Jessica Olano López is a Senior Customer Strategy, BI & Performance Management Analyst at Grupo MASMOVIL since October 2020, specializing in business intelligence, data governance, KPI definition, and retention strategies. Prior to this role, Jessica served as an Experienced Senior Business Consultant at Management Solutions, where responsibilities included project management, solution functional definition, and implementation of regulatory requirements. Early career experiences include an internship at BBVA and a role as an E-learning platform associate at Universidad de Valladolid. Academic credentials include a Master's degree in Telecommunications Engineering from Universidad Autónoma de Madrid, a Master's in Consulting and Business Management from Universidad Pontificia Comillas, and a Bachelor's degree in Telecommunications Engineering from Universidad de Valladolid. Proficiency in programming, data analysis, and various reporting tools complements Jessica's extensive expertise in business intelligence and customer strategy.