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Shelly Ralph is an experienced professional currently serving as Regional Manager at Ground Control since February 2022, specializing in services such as winter operations, pothole repairs, EV charging solutions, and grounds maintenance across Scotland and Northern Ireland. Prior experience includes multiple roles at City Facilities Management Holdings Ltd, where positions included Facilities Manager and Store Cleaning Manager. Shelly has also worked at Carnoustie Golf Course Hotel & Resort Limited as a receptionist, EMCOR UK as Soft Services Manager, and various management roles at Travelodge Hotels Limited, focusing on hotel operations and customer service. Earlier career highlights include customer service management at Halifax and reservations management at Landmark Hotel and Hilton Worldwide. Educational qualifications include an SVQ in the Scottish Legal System from Dundee and Angus College and multiple Standard Grades from St Saviours High School.