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Chau Mai currently serves as a Program Manager for International Recruitment at York University, focusing on undergraduate student recruitment in Southeast Asia, while also managing similar responsibilities at Grok Global Services. With previous experience as a Regional Representative for Queen's University and an Undergraduate Recruitment Representative, Chau Mai has developed and executed strategic recruitment plans and built sustainable relationships with local stakeholders across the region. Prior experience includes a role as a Business Coordinator at iSMART Education, where collaboration with various departments was key to operational efficiency. Chau Mai holds a Master's degree in Business Administration and Management from West Texas A&M University.