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Divya Tummala has extensive experience as a Business Analyst, working with companies such as Greater Western Water, Moula, AGL Energy, MYOB, Tata Consultancy Services, Humana, Farmers Insurance, and AXA. Divya specializes in areas such as customer payment portals, virtual assistants, help and support for businesses, and premium quotation tools. With a background in Electrical, Electronics, and Communications Engineering, Divya excels in translating business requirements into user stories, facilitating process understanding, and coordinating project resources effectively.