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Mahmud Alam Shaheen has a diverse range of work experience in IT and development roles. Mahmud Alam started their career as a Programmer at Alliance Information in 2000 and then worked as an IT Project Coordinator System Analyst at KP Software CO., Limited from 2007 to 2011. During this time, they were responsible for gathering and analyzing client requirements and developing MIS software and web applications.

In 2011, Shaheen became an IT Manager at HONG HUOT where they focused on project management, technical system analysis and design, and translating business processes into IT solutions. Mahmud Alam also coordinated and organized program implementation work plans and conducted training and workshops.

From 2012 to 2013, they worked as a SharePoint/.Net Developer at Secure Check Cashing Services. In this role, Shaheen migrated content from an existing intranet site to SharePoint 2013 and collaborated with site owners to gather business requirements and implement SharePoint sites and pages. Mahmud Alam also provided training on site management and content using SharePoint best practices.

In 2013, Shaheen joined Traffic Digital Agency as a Sr. SharePoint Architect/Developer. Mahmud Alam created functional and non-functional requirements documentation, designed and developed SharePoint hosted apps, and implemented SharePoint Designer 2013 workflows with varying degrees of complexity.

Their most recent position is as a SharePoint Developer at Great Lakes Water Authority, starting in 2016. The duration of this role is ongoing and the specific responsibilities are not provided.

Overall, Mahmud Alam Shaheen has held various roles in IT and development, with a focus on SharePoint development, project management, and technical analysis.

Mahmud Alam Shaheen completed their Bachelor's Degree in B.Sc. Computer Science from the University of Madras, which they attended from 1997 to 2000. Additionally, they have obtained various certifications, including "Thinking Creatively," "Developing a Critical Thinking Mindset," "Leading with a Growth Mindset," "Power BI: Dashboards for Beginners," "Microsoft Cloud Fundamentals: SharePoint Online, OneDrive, and Teams," "OneDrive Quick Tips," "OneDrive for Business Essential Training," "SharePoint Online Admin Essential Training," "Configure and Manage SharePoint Online," "Laravel 6 Essential Training: II Testing, Securing and Deploying Apps," "SharePoint Advanced: Document Creation and Automation," "Microsoft Collaboration: SharePoint, Teams, and Groups," "Learning Amazon Web Services (AWS) for Developers (2018)," "Laravel 5 Essential Training," "Laravel 5 Essential Training: 1 The Basics," "Learning SharePoint Online," "Microsoft PowerApps Essential Training: The Basics," "Microsoft Teams Essential Training," "55238 SharePoint Online for Administrators," and "Office 365 for Administrators: Supporting Users Part 1." These certifications were obtained from various institutions, including LinkedIn and New Horizons Computer Learning Centers, with completion dates ranging from 2019 to 2022.