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Marcelo Teixeira is currently a Customer Success Manager, Americas at Grabyo. Prior to this, they were a Systems Architect / Senior Java Developer at Britehouse from July 2017 to April 2020. In their role at Britehouse, they were responsible for converting legacy spring-based applications to Springboot, integrating the application with Consul service discovery, setting up development and build pipelines on Jenkins (later migrated to Azure Devops), assisting the mobile team with the Ionic framework and overall maintenance to improve the codebase (refactoring, proper release versions, integration test suite) to drive quality and stability of the product. From an architecture perspective they were involved in analysis sessions around the domain, identifying key components and formulating a strategy to migrate legacy applications without business impact.

Some of Marcelo's key accomplishments include adopting and endorsing the organisations strategy to pivot the entire business on SAFE Agile methodology - which resulted in their team being the inspiration for other teams in the organisation - as well as driving a massive cost saving initiative to reduce their cloud infrastructure bill by around 40%. Marcelo also implemented Integration tests across the major server side components to drive quality around code delivery and setup Grafana and InfluxDB to serve as a monitoring platform that First and Second line support teams could use to support and resolve problems.

Marcelo Teixeira has a background in Java programming and enterprise architecture. Marcelo attended VZAP for Java programming and SOLMS for enterprise architecture. Marcelo also has a degree in object analysis and UML from SOLMS. Marcelo's advanced Java programming coursework was focused on Java web applications. Marcelo also holds a HIGCSE from Westwood International School.

Some of their coworkers include Yoanna Hristova - Lead Technical Support Manager, Lorenzo Della Rovere - Head, Global Support Operations, and James Morse - Senior Customer Success Manager, EMEA. Marcelo Teixeira reports to David O’Neill, VP, Customer Success.