Customer Support and Success
About
The Customer Support and Success team at Grabyo ensures client satisfaction by providing technical assistance, resolving platform-related issues, and fostering strong relationships to enhance user experience and retention. The team is responsible for guiding customers through product usage, troubleshooting, and maximizing the value of Grabyo's live video production and editing tools.
Team members
CJ
Cristy Joy
Technical Customer Support Adv...
HV
Hugo Villalobos
Technical Customer Support Adv...
JM
James Morse
Senior Customer Success Manage...
MT
Marcelo Teixeira
Customer Success Manager, Amer...
MK
Mo Kadir
Senior Customer Success Manage...
NG
Nick Gutierrez
Technical Support Manager
YH
Yoanna Hristova
Lead Technical Support Manager