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Colleen Lamond currently serves as the Chief Operating Officer at Good Shepherd Hamilton & Toronto, a position held since November 2020, where responsibilities include overseeing mental health and addictions services and ensuring the sustainability of programs within the Ontario Health Team framework. Prior to this role, Colleen was the Director at Good Shepherd Non-Profit Homes Toronto, responsible for operations and community relations. Colleen's previous experience includes positions such as Interim Operations Manager and Clinical Manager of Admissions at Bellwood Health Services, and various roles in addiction counseling, including Addictions Counsellor at Dr. Vera Tarman Inc. and The Salvation Army. Colleen holds a Certificate in Health Services Management from Ryerson University and a Diploma in Human Services Counselling from Durham College.