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Nick G. is an experienced Customer Success Manager with a strong background in enterprise account management and customer retention. Currently serving as an Enterprise Customer Success Manager at Olo since May 2021, Nick G. ensures high customer satisfaction through collaboration with multiple departments and managing mid-market accounts. Prior experience includes a role as Strategic Customer Success Manager at TransUnion, focusing on developing trusted advisor relationships and maximizing ROI for major accounts. Nick G. has also held senior positions at Select Communications, overseeing national accounts and driving upsell opportunities, as well as managing a significant account base at Webex. Academic qualifications include a Master of Science in Business from National American University and a Bachelor's degree in Business from the University of Phoenix.