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Kriti Nagpal has a diverse range of work experience. Kriti started their career as a Technical Support Advisor at Concentrix in 2017, where they gained knowledge in customer handling and achieved set targets. In 2019, they worked as a Recruitment Consultant at Folkfactor Technologies, screening profiles and guiding candidates through the interview process. Kriti then joined Amazon Development Centre (India) as an SDS Associate in 2020, coordinating and providing resolutions for day-to-day operational problems. In 2021, Kriti became a Brand Manager at ARDEM Incorporated, focusing on social media optimization and enhancing the overall customer experience. Currently, in 2022, they are working as a Senior Executive in Digital Marketing at Crownit (GoldVIP).

Kriti Nagpal completed their Bachelor of Arts degree in English Elective and Computer Science from Bharati College from 2014 to 2017. Subsequently, from 2018 to 2020, they pursued a PGDM (Post Graduate Diploma in Management) with a focus on Marketing and Operations at Apeejay School of Management. Additionally, Kriti has obtained certifications in "Fundamentals of Digital Marketing" from Google in May 2020 and "Lean Six Sigma Green Belt (ICGB)" from KPMG India, although the month and year of obtaining the latter certification are not specified.