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Shalini Patel currently serves as an Information Technology Support Engineer at Go1, a position held since August 2021. Prior experience includes roles as a Customer Service Sales Representative at BIG W from October 2020 to September 2023, a Managed Service Provider at Myriad Services for a brief period in 2021, and an Information Technology Support Officer at Shreeman Graphics from July 2017 to April 2018. Shalini Patel holds a Master's degree in Networking and Information Security and a Graduate Interim Award in Project Management, both obtained from CQUniversity between July 2018 and July 2020, as well as a Bachelor's degree in Information Technology from Gujarat Technological University, completed in 2018. Shalini Patel also engaged in professional development at Navitas College of Public Safety from October 2020 to October 2021.