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Oliver Callaghan is a seasoned professional with extensive experience in customer success and learning and development across various sectors. Currently serving as a Senior Customer Success Manager at Go1, Oliver manages a $2M portfolio, providing strategic guidance to global enterprises on employee upskilling initiatives and business optimization. Previous roles include Customer Success Manager at Go1, where significant growth was achieved through a customer-centric approach, and Learning and Development Consultant at Zonal Retail Data Systems, leading eLearning projects for prominent UK hospitality brands. Further experience includes managerial positions at Brakspear and Cirrus Inns, focusing on operational excellence and team development. Oliver holds a City & Guilds Diploma in Hospitality and Catering from the City of Oxford College.