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Ed Thomas has a diverse work experience in the technology research industry. Ed started their career in 2004 at Datamonitor, where they worked as a research analyst, global sourcing editor, and associate analyst. In 2008, they joined Ovum as an analyst and later became a senior analyst, specializing in business process outsourcing and the UK IT services market. Ed also managed and maintained Ovum's IT Services Contracts Analytics tool. In 2016, Ed Thomas joined IPsoft as a market intelligence manager, where they conducted research and analysis on high-growth technology areas such as AI, machine learning, and automation. Ed also wrote blogs and white papers on various topics. Currently, they work at GlobalData Plc, where they have held several roles since 2018, including senior analyst, principal analyst, and research director for thematic research.

Ed Thomas earned a Bachelor's Degree in History from Queens' College, Cambridge, from 1999 to 2002.