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Raluca-Georgiana Zaharia is an experienced professional currently serving as Quality Control Manager at Global Study UK, a position held since March 2022. In this role, Raluca-Georgiana oversees operations and compliance with quality control policies, conducts inspections and audits, and analyzes data for monthly reports to identify risks and growth opportunities. Previous roles include Quality Control Officer, where Raluca-Georgiana drafted the Quality Control Policy, trained staff, and conducted quality assurance checks, as well as Student Engagement Officer, contributing to exceeded KPIs and enhancing student lifecycle experiences. Prior experience includes working as a Parliamentary Assistant at the European Parliament and as a Visitor Experience Host with Bath & North East Somerset Council. Raluca-Georgiana holds a Master’s degree in International Relations and Affairs from the University of Westminster and a Bachelor’s degree in History from the University of East London.