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Adam Althof is an accomplished Technical Specialist at Global Public Safety since August 2013, where responsibilities include implementing and configuring TAC.10 RMS/JMS systems. Previously, Adam served as a Technical Support Analyst at TAC 10 from August 2011 to August 2013, focusing on communication with agency contacts, testing product features, and installation of six products while maintaining documentation for reference. Prior experience includes a role as a Senior Servicing Operations Specialist at GMAC ResCap from February 2010 to August 2011. Adam holds a Bachelor of Science in Management in Information Systems from Upper Iowa University, a Bachelor of Arts in Economics with a focus on Business Analysis and Real Estate from the University of Northern Iowa, and an Associate of Arts in Business Administration from Hawkeye Community College.