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Michelle Nall has extensive experience in utility business systems and technology, currently serving as the Utility Business System Support Administrator at City of Glendale Water & Power since October 2007. In this role, Michelle oversees critical utility enterprise systems, including Advanced Metering Infrastructure, Smart Grid technologies, and data analytics. Previous positions included managing utility modernization projects and directing support for utility applications and systems. Education includes a Bachelor of Science in Business Administration from California Coast University.