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Josephine Nguyen currently serves as the Program Delivery and Support Lead at Glen Eira City Council, responsible for project management and support for the City Futures Department. Previously, Josephine held various positions at MYOB, including Concierge Consultant, Service Delivery Coordinator/Project Administrator, and Data Migration Specialist, focusing on client relations, project management, and product training. Early career roles at FuzzYard, Pandora, Bardot, and Zara involved customer service, sales assistance, and administrative support. Josephine is skilled in project tracking, administrative services, and maintaining high standards of documentation, with a background in tools such as MYOB and Salesforce. Education was completed at Carwatha College from 2003 to 2015.