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Rui Loureiro is an experienced IT professional currently serving as the IT Service Delivery Manager at Gist since March 2015, overseeing the operation and delivery of IT support and monitoring solutions to ensure high-quality service for stakeholders. Prior to this role, Rui held significant positions at DHL from June 2004 to March 2015, including ISM Infrastructure Service Management Manager for Portugal and IT Services Project Manager, where responsibilities encompassed managing IT infrastructure and project management for complex services. Rui's career began at GL – GuipuzCoana Transportes Lisboa, where roles included Telecommunications Responsible and Quality Manager. Academically, Rui earned a Master's Degree in Organizational Information Systems from Escola Superior de Ciências Empresariais and a Bachelor's Degree in Information Technology from Universidade Independente.