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Ru B. serves as a CRM Business Analyst at Otis Elevator Co. since November 2019, focusing on complex CRM Dynamics services and stakeholder communication throughout the project life cycle. Prior experience includes an internship at Valyant AI, where Ru conducted system testing and data visualization to enhance model performance, and an eCommerce Business Analyst role at PetsGlory, generating analysis and reports to inform marketing strategies. Additional experience encompasses volunteer work as External Communications Manager for Project Management Without Borders, overseeing marketing efforts, and a Business Analyst position at Pactic Media Concepts Pvt Ltd, where strategic planning and data analysis led to significant revenue generation. Ru holds a Master's degree in Management Information Systems from the University of Colorado Denver.