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Karunesh Bhalla possesses extensive experience in service improvement and business transformation, currently holding the position of Service Improvement Manager at Getronics. Previously, Karunesh served in multiple roles at BT, including Transformation Lead, Continuous Improvement Manager, and Manager Business Improvement, demonstrating a strong track record in enhancing operational efficiency. Karunesh also contributed to team leadership at Tech Mahindra as a Team Lead, showcasing a solid foundation in management and process improvement initiatives.