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Anderson Freitas is an experienced telecommunications professional currently serving as a Senior Telecom Analyst at Getnet Brasil since March 2017. Responsibilities include analyzing production processes to identify and rectify errors, managing corporate telecom environments and contact centers, documenting technical processes, establishing standards, and project management. Previous experience includes a Senior Telecommunications Technician role at Hoepers S/A, where duties involved administering various telephone systems and providing support for IPABX applications. Anderson has a strong educational background with degrees in Computer Networks and Telecommunications from several institutions, including Universidade Cruzeiro do Sul and Senac-RS.