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Annika J. is an experienced Learning and Development Specialist at Georgia's Own Credit Union since March 2017, specializing in training delivery for employees across various skill levels, particularly in frontline training, product knowledge, and loss mitigation. In previous roles as an In-Branch Trainer/Supervisor, Annika coached staff on risk mitigation and fraud prevention while ensuring compliance with procedures. Prior experience includes serving as Lead Teller Operations Supervisor at JPMorgan Chase & Co., where Annika focused on building a motivated team to enhance sales and operational effectiveness. Annika is currently pursuing education at Gwinnett Technical College.