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Jeannette Davenport, CUA, is a seasoned professional in user experience strategy, research, and design, currently serving as a Senior User Experience Strategist at Genentech. Previously, Jeannette held roles as a Business Analyst at Gap Inc. and as a Project Manager at PG&E. Jeannette's academic background includes a Master's degree in Organizational Development from the University of San Francisco, earned between 2009 and 2011, and a Bachelor's degree in Management Information Systems from the same institution, completed between 1984 and 1986.