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Orlinda D'souza is a seasoned professional with over 15 years of experience in IT delivery and governance, product management, and business analysis. Currently serving as Director of IT Delivery & Governance at GalaxE Solutions since October 2011, D'souza manages strategic consulting services for Fortune 50 clients and leads high-visibility projects like Access Certification Governance for Fiserv. Previous roles include Technical Product Owner and Business Solutions Architect at Express Scripts, where D'souza led a significant portfolio for benefits integration, and Lead Business Systems Analyst positions at notable companies such as BNY Mellon, J.Crew, Medco Health Solutions Inc., L'Oréal, and Enternet Business Systems, contributing to projects focused on enhancing operational efficiency and aligning product goals with organizational strategies.