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Emilie Zaloum, CCBA, has a diverse work experience in the field of business process consulting and analysis. Emilie most recently worked at FX Innovation as the Director of Business Process Consulting, a role they have held since June 2022. Prior to this, Emilie served as the Business Process Consultants Team Leader at FX Innovation from February 2021 to the present. Emilie also worked as a Business Process Consultant at the company from October 2019 to February 2021. In 2019, Emilie took a sabbatical before joining FX Innovation.

Before joining FX Innovation, Emilie worked at Suncor Energy as a Business Analyst from February 2016 to May 2019. Emilie also worked at Suncor Energy as a Technology Analyst from an unspecified date in 2013 until 2015.

Emilie Zaloum, CCBA, obtained their Bachelor of Arts (B.A.) degree in Development Economics and International Development from McGill University, where they studied from 2001 to 2005. In addition to their bachelor's degree, they hold various certifications in the field. In April 2019, they obtained the Certification of Competency in Business Analysis Level 2 (CCBA) from the International Institute of Business Analysis (IIBA). In January 2020, they obtained the ServiceNow Certified System Administrator (CSA) certification from ServiceNow. In June 2020, they acquired the Certified Implementation Specialist - Application Portfolio Management certification, also from ServiceNow. Furthermore, in October 2020, they obtained the Certified Implementation Specialist - Project Portfolio Management certification, still from ServiceNow. Most recently, in June 2022, they obtained the Professional Scrum Masterâ„¢ I (PSM I) certification from Scrum.org.