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Thai Ngam Li, Royston has a diverse background in customer service, with experience in serving customers in the food and beverage industry. Currently working as an Accounts Executive at Furama Hotels International, Royston is well-versed in hotel front desk cashiering procedures and ensuring compliance with accounts receivable procedures. Prior to this role, Royston worked as a Service Staff at Ichiban Boshi and Dian Xiao Er, demonstrating excellent customer service skills by attending to customer needs and providing recommendations. With a strong attention to detail and professionalism, Royston has proven to be skilled in handling various aspects of guest engagement and housekeeping operations within the hotel industry.