Richard Shone is an experienced hospitality professional with a strong background in restaurant management. Currently serving as General Manager at Friendly's Restaurants since March 2021, Richard oversees hiring, training, and food ordering operations. Prior experience includes a role in Post Harvest Production at Holistic Industries, where responsibilities involved trimming, weighing, and packaging cannabis. Richard previously worked as General Manager at Five Guys Burger & Fries, focusing on team development and food ordering processes, and served as Associate Manager at Cracker Barrel, where scheduling and shift management were key duties. Earlier career experience at Friendly's as AGM included managing guest service through training and coaching. Richard holds education credentials from Pathfinder Voc, completed between 1996 and 2000.
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