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Marissa Guerra has extensive experience in technical support roles. Marissa started their career at CenturyLink Business in 2016 as a Technical Support Agent, where they gained skills in troubleshooting various technical issues for residential and business customers. Their responsibilities also included assisting field technicians with technical tickets and troubleshooting large networks, residential internet, telephone service, television service, and fiber optic internet networks.

In 2018, Marissa joined Tek Experts as a Queue monitor, where they continued to provide technical support and monitor customer support queues. In 2021, they took on the role of Technical Support Specialist at Tek Experts, specializing in Outlook support. Marissa also joined Talus Pay in 2023 as a Technical Support Specialist.

Throughout their career, Marissa has developed strong problem-solving and troubleshooting skills, particularly in the field of technical support.

Marissa Guerra began their education journey in 2012, attending The Art Institutes. Marissa pursued an Associate's degree in Animation, Interactive Technology, Video Graphics, and Special Effects. Marissa successfully completed their studies in 2013.