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Malachi Walton has held a number of roles in the customer service and sales industries since 2016. Malachi began their career as a Certified Trainer at Raising Cane's Chicken Fingers in 2016. In 2017, they worked as a Brand Ambassador for Uber, a Sales Representative for Main Street Hub, and a Software Advisor for SelectHub. In 2018, they moved to Apple as an Apple Care Technical Advisor, and in 2019 they worked as an Inside Sales Representative for Signpost and a Favor Care Specialist for Favor Delivery. In 2021, they were a Customer Support Associate for Aircall and a Live Delivery Operations Specialist for Fetch Package. Most recently, they have been a Customer Support Specialist for Frase since 2022.

Malachi Walton is currently attending the University of Phoenix, where they are pursuing a Bachelor's degree in Marketing. Prior to this, they attended Mansfield Summit High School from 2012 to 2016, where they earned their High School diploma.