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Sudeshna D. has a diverse work experience spanning multiple industries. Sudeshna started their career as an International Marketing Executive at Bangkok Hospital Medical Center in 2005, where they worked until 2007. Sudeshna then worked as a Retail Sales Manager at Wireless Advocates, USA from December 2007 to May 2008. Sudeshna then joined Kelly Services as an Account Executive for Center Point Energy from June 2008 to December 2010.

In 2011, Sudeshna worked as a Reservation Agent at Active Network from March 2011 to February 2012, and then as a Travel Consultant at World Travel Holdings from October 2011 to July 2012.

From 2013 to 2016, Sudeshna worked at Infosys BPO in various roles. Sudeshna started as a Quality Analyst / Process Migration & Improvement/ Client Relationship, where they contributed to process improvement and provided technical helpdesk support for clients including Apple, Dover, and Northwestern Mutual. Sudeshna progressed to become a Quality Specialist and performed tasks including auditing calls, coaching representatives, and designing training documentation and process maps.

After their time at Infosys BPO, Sudeshna worked as a Linguist at LanguageLine Solutions from September 2017 to October 2019 and as a Marketing Intern at Milwaukee PBS from October 2019 to December 2019.

In 2021, Sudeshna joined Cielo Talent as a Talent Acquisition Coordinator, where they worked until June 2022. Currently, they serve as a Client Solutions Support Specialist at Fox World Travel starting from May 2023.

Sudeshna D. obtained their Associate's degree in Marketing/Marketing Management from Milwaukee Area Technical College from 2016 to 2019. Prior to that, they pursued a Master of Science degree in Counseling Psychology at Assumption University of Thailand from 2005 to 2007. In 1997-1998, Sudeshna obtained a certification in Travel & Tourism from S.T.E.P.S. Society, Steps. Additionally, they completed a Bachelor of Arts degree in English from the University of Calcutta, although the start and end year for this education are not provided.

Sudeshna D. has also acquired various certifications. In 2023, they obtained a certification in Diversity, Inclusion, and Belonging from LinkedIn. In 2018, they acquired a certification in Developing a Learning Mindset from LinkedIn. In 2017, they completed a certification in Social Media Marketing: Managing Online Communities. Moreover, in 2016, Sudeshna obtained certifications in Content Marketing and Online Marketing Fundamentals, both from LinkedIn. Lastly, in 1998, they acquired an IATA/UFTAA certification, although the institution is not specified.