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Jeffrey Rosser is a seasoned professional with extensive experience in project management and business applications. Currently serving as Director of Business Applications at Fourth since November 2019, Jeffrey oversees digital transformation projects and manages vendor relationships. Previous roles include Manager of CRM Solutions at Fourth, where oversight involved Salesforce and Zendesk teams, and Senior Project Manager, handling significant implementations like Zendesk and Salesforce consolidations during a major merger. At T-Mobile, Jeffrey focused on digital subscription billing and Salesforce implementations, while roles at Infosys and Emerson Process Management emphasized business analysis and project management within technical environments. Jeffrey's early career included service in the US Navy, where responsibilities ranged from requirements analysis to engineering management, complemented by a strong educational background with an MBA from Rice Business, an MS from Old Dominion University, and a BS from the United States Naval Academy.