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Courtney Goodsell is an experienced professional in training, facilitation, and customer enablement, currently serving as a Senior Customer & Enablement Specialist at Fourth since March 2014. Courtney has worked with notable clients across Asia Pacific and Europe, including McDonald’s and Pizza Hut. Prior to this role, Courtney operated as a freelance Training & Facilitation Consultant and held various positions at Flight Centre, including National Learning Research & Development Leader. Courtney's educational background includes a Certificate IV in Training and Assessment from Management Consultancy International, along with several scholarships while at Flight Centre.