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Nicole Read is a dedicated IT professional with experience in various roles within the technology sector. Currently serving as a Junior IT Administrator at Fota Island Resort since July 2022, responsibilities include managing IT projects, administering Office 365, and utilizing a ticketing system for issue resolution. Previous experience includes an IT Associate position at Fota Island Resort, where troubleshooting and maintenance of network and hardware systems were primary duties, and a Cyber Security Internship at EY Technology Solutions, focused on risk assessments and enhancing cybersecurity measures. Nicole's earlier roles encompassed customer service positions at Homefront Giftware and Interiors and Centra, demonstrating a strong foundation in team collaboration and customer satisfaction. Currently pursuing a degree in IT Management and Computer Science at Munster Technological University, with anticipated graduation in May 2024, Nicole has built a diverse skill set that bridges technical expertise and customer-facing roles.