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Michele Musee is an experienced IT Operations Manager at Westgate Resorts, responsible for managing IT procurement activities, asset management strategies, and leading the IT operations team. Previous positions include IT Billing Manager and Project Administrator, with a focus on managing telecom invoices and supplier relationships. Michele held the role of General Manager at I-Drive NASCAR, overseeing daily operations and enhancing community engagement. Experience also includes managing contact center operations and training programs at DFL NOW INT and Orlando Sentinel, as well as compliance supervision at Vacation Innovations. Michele has a background in customer service management and training at CFI Travel/Westgate Resorts, complemented by an A.S. in Business Administration from Valencia College, along with diversity management training.