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Hayley Cross has worked in the field of marketing since 2012. Hayley began their career at Groupon as a Strategic Planning Intern in 2012. Hayley then moved to Accenture in 2015, where they held the roles of Management Consultant and Analyst. In 2018, they joined Fospha Marketing, where they currently serve as Operations Director, Head of Customer Onboarding, and Technical Account Consultant.

Hayley Cross obtained their Bachelor of Science (BSc) in Business Administration from the University of Bath between 2011 and 2015. In 2014, they completed an Academic Exchange Program at the University of Sydney. Prior to this, they attended Kendrick School, Reading between 2004 and 2011.