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Vinitha Sajeev is an experienced Customer Service Support Manager at Fortinet since October 2013, previously serving as Team Lead in Fortinet Customer Support. Vinitha possesses a strong background in customer service, having effectively resolved issues through various communication channels. Prior experience includes customer service roles at Wells Fargo and JP Morgan Chase, where responsibilities involved fulfilling banking needs and managing high-volume transactions. Vinitha also worked as a Senior Customer Support Specialist at Airtel, focusing on customer accounts management and issue resolution. Vinitha holds a Bachelor's degree in Accounting and Finance from Career For Women and a Post Graduate Certification in Human Resource Development from the All India Institute For Management Studies.