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Alli Braun is a dedicated professional with extensive experience in customer success and project management across various industries. Currently serving as a Customer Success Manager at Formstack, Alli manages post-sale onboarding and fosters relationships between top-tier customers and internal teams. Previous roles include Internal Operations Project Manager at SCP, where Alli developed systems during a growth phase, and Customer Experience Manager for Firefly Music Festival, overseeing communications and customer service operations. Additionally, Alli contributes as a volunteer for The Trevor Project, providing crisis intervention services to LGBTQ youth. With a Bachelor's Degree from Dominican University, Alli's background combines expertise in customer experience, operational management, and event coordination.