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Michelle Leong has been working as a Senior Customer Success Manager at Forerunner since 2023. Prior to this, they worked at Latch from 2018-2022, where they held various roles including Team Lead, Enterprise Success, Senior Customer Success Manager, and Customer Success Manager. Before Latch, they worked as an Operations Manager and Operations Associate/Account Manager at Cater2.me from 2016-2018. From 2013-2015, Michelle worked at UM Worldwide as a Media Planner and Assistant Media Planner, and as an International Client Business Associate from 2013-2014. Additionally, they have internship experience in Sales Development and Marketing at CORE Foods, Internet Marketing at Big City Chefs, Development at Huntington Library, and Marketing at Charles Chocolates during the years 2010-2012.

Michelle Leong graduated from Mayfield Senior School in 2008 with a High School Diploma. Michelle then attended the University of California, Berkeley from 2008 to 2012, where they earned a Bachelor of Arts degree in Environmental Economics and Policy.