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Kim Grooby is an accomplished executive with extensive experience in claims management, digital transformation, and business improvement within the insurance industry. Currently serving as Chief Claims Officer at FMG since October 2022, Kim Grooby previously held multiple key roles at Suncorp New Zealand, including Executive Manager of Business Transformation and Business Improvement Program, where efforts focused on digital advancements and enhancing customer experiences. Prior experiences include leadership positions at Suncorp Group, Vero Insurance New Zealand, UPD Consulting Limited, and IAG New Zealand, demonstrating a consistent track record of successfully implementing strategic initiatives and improving operational efficiency across various organizations.