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Dana Zou is currently the Head of Customer Success at Fluent. Previously, Dana held positions at companies such as Metta and Aerospace Xelerated as a Program Manager. Dana also worked as a Director at Kickstart Global, where they helped university students build startups. Additionally, Dana has experience as a Product Designer at Limbic, focusing on AI-enabled psychological therapy. Dana's background also includes roles in design and leadership at Asian Medical Students' Conferences and Associations. Dana holds a Bachelor of Medicine and Bachelor of Surgery from King's College London.